Responsible Gaming —
Your Safety Comes First
fb778 is committed to providing a safe, fair, and controlled gambling environment for every player in Bangladesh. Our responsible gaming programme gives you the tools, information, and support you need to keep gambling a fun and manageable activity — not a problem.
Playing Smart at fb778
Gambling should be entertaining — a leisure activity enjoyed within limits you set and control. fb778 believes every player in Bangladesh deserves access to clear information and practical tools that keep the experience enjoyable and prevent harm.
Deposit Limits
Set daily, weekly, or monthly deposit caps on your fb778 account to ensure you never spend beyond what you are comfortable with. Limits take effect immediately and can only be increased after a mandatory 7-day cooling-off period to prevent impulsive decisions.
Session Time-Out
Use the session time-out feature to temporarily pause your access to fb778 for a chosen period — 24 hours, 48 hours, 7 days, or 30 days. During a time-out, you cannot log in, place bets, or make deposits. Time-outs are self-activated from your account settings.
Self-Exclusion
If you feel you need a longer break, fb778 offers self-exclusion periods of 6 months, 1 year, 3 years, or permanent exclusion. Once self-excluded, your account is fully suspended and all marketing communications are stopped for the duration of the exclusion period.
Loss Limits
Beyond deposit limits, fb778 allows you to set maximum loss thresholds over any given period. Once your loss limit is reached within that period, further betting is temporarily suspended until the period resets, giving you an added layer of automated financial protection.
Marketing Opt-Out
fb778 allows you to opt out of all promotional emails, SMS messages, and in-platform bonus notifications at any time. Players who are taking a break or managing their gambling are encouraged to disable all marketing to reduce temptation and unnecessary exposure to promotional content.
Reality Checks
Enable on-screen reality-check reminders that notify you at regular intervals — every 30, 60, or 90 minutes — showing how long you have been playing and your net session result. These prompts encourage regular reflection so that time spent on fb778 remains a conscious, considered choice.
Strictly 21+ — No Exceptions
fb778 operates a strict minimum age policy. All players must be 21 years of age or older to register an account, make a deposit, place a bet, or access any game on the platform. This policy applies to every player across Bangladesh without exception.
During the account registration process and before processing any withdrawal, fb778 conducts a Know Your Customer (KYC) age verification check. You may be asked to submit a copy of your National Identity Card (NID), passport, or birth certificate to confirm that you meet the 21+ requirement. Accounts that cannot be age-verified will be suspended until verification is completed.
fb778 also encourages parents and guardians to make use of parental control software to prevent underage individuals from accessing gambling websites. If you believe a minor is attempting to use the fb778 platform, please contact us immediately at [email protected].
Why 21+? Research consistently shows that individuals under 21 are more susceptible to developing gambling-related problems due to ongoing brain development. By setting the age threshold at 21, fb778 applies a higher standard of youth protection than the legal minimum in many markets.
Underage Gambling Is Strictly Prohibited
It is a violation of fb778's Terms & Conditions for any person under the age of 21 to register or play. Accounts found to belong to underage players will be immediately closed, all winnings forfeited, and deposits returned in accordance with our Terms & Conditions. fb778 reserves the right to report instances of underage gambling attempts to relevant authorities.
Keep Your Account Credentials Private
Never share your fb778 username or password with another person, including family members who may be under 21. You are responsible for all activity carried out under your account. If you suspect your account has been accessed by an underage individual, contact support immediately at [email protected] to secure your account and report the incident.
Verified Players Enjoy Full Platform Access
Completing your KYC age verification unlocks unrestricted access to all fb778 features including fast withdrawals via bKash, Nagad, and Rocket, participation in cricket BPL season tournaments, and eligibility for all promotional bonuses. Verification typically takes under 2 hours during peak BST hours.
Recognising Problem Gambling
Problem gambling can develop gradually and is not always easy to recognise in yourself. fb778 encourages all players to regularly reflect on their gambling habits. The warning signs below are common indicators that gambling may be moving from entertainment into a harmful pattern.
- Spending more money on gambling than you originally planned or can afford to lose
- Chasing losses — placing more bets in an attempt to recover money you have already lost
- Feeling irritable, anxious, or restless when you are not gambling or when you try to stop
- Gambling to escape stress, depression, loneliness, or other emotional difficulties
- Borrowing money from friends, family, or financial institutions to fund gambling activity
- Lying to people close to you about how much time or money you spend on gambling
- Neglecting work, studies, family responsibilities, or health due to time spent gambling
- Unsuccessful attempts to cut back, control, or stop gambling despite wanting to
- Feeling preoccupied with gambling — constantly thinking about past sessions or planning the next one
- Increasing the size of bets over time to maintain the same level of excitement
- Risking or losing important relationships, employment, or educational opportunities because of gambling
- Using savings, household funds, or money set aside for essential expenses to gamble
If You Recognise These Signs — Take Action Now
Recognising problem gambling is the first and most important step towards addressing it. fb778 urges any player who identifies with two or more of the signs above to make use of our self-exclusion or time-out tools immediately, and to reach out to our 24/7 support team at [email protected]. You do not need to be in crisis to ask for help — early intervention is always better than waiting.
Need Help Now?
Our English-language responsible gaming team is available around the clock, every day of the year. Reach us via live chat on the platform or by email.
How to Activate Responsible Gaming Tools
All responsible gaming controls on fb778 are accessible directly from your account dashboard after logging in. No additional verification or waiting period is required to activate protective tools — they are available instantly whenever you need them.
Increasing a deposit limit or removing a time-out requires a mandatory cooling-off period to prevent impulsive decisions. Decreasing a limit or activating a self-exclusion takes effect immediately and cannot be reversed during the active period.
If you encounter any difficulty accessing these tools, or if you would prefer to have a limit or exclusion applied by our support team on your behalf, contact us at [email protected] and we will action your request within minutes.
Your Full Suite of Protective Controls
Every fb778 player has access to a comprehensive set of responsible gaming tools built directly into the platform. Here is a complete overview of what is available and how each tool protects you.
Daily Deposit Limit
Cap the total amount you can deposit into your fb778 account within a single 24-hour rolling period. Set any BDT amount from ৳100 upwards. Once the limit is reached, further deposits are blocked until the period resets at midnight BST.
Instant ActivationWeekly Deposit Limit
Set a maximum BDT deposit amount across any rolling 7-day period. Ideal for players who prefer a weekly budgeting approach. Reductions take effect immediately; increases require a 7-day review period before they are applied.
Instant ActivationMonthly Deposit Limit
Control your monthly gambling budget by setting a BDT ceiling on deposits within any rolling 30-day period. This tool is recommended for players who manage finances on a monthly income cycle, such as salaried workers in Dhaka or Chittagong.
Instant ActivationLoss Limit
Define the maximum net loss you are willing to accept over a daily, weekly, or monthly period. When your cumulative losses reach the threshold, further wagering is paused for the remainder of the period. An automated notification is sent when you reach 75% of your loss limit.
Instant ActivationSession Time Limit
Set a maximum continuous session length after which you are automatically logged out of fb778. Available in 30-minute increments from 30 minutes up to 4 hours. A 10-minute warning notification appears before the session limit is reached.
Instant ActivationReality Check Reminders
Receive on-screen pop-up reminders at intervals of your choosing — every 30, 60, or 90 minutes — displaying your total session time and net wins or losses. These prompts encourage you to pause and make an active decision about whether to continue playing.
ConfigurableShort-Term Time-Out
Take a voluntary break from fb778 for 24 hours, 48 hours, 7 days, or 30 days. During a time-out, your account is fully locked — you cannot log in, deposit, wager, or receive marketing messages. The time-out cannot be lifted early once activated.
Instant — Cannot Be Reversed EarlySelf-Exclusion
Request a longer-term suspension of your fb778 account for 6 months, 1 year, 3 years, or permanently. Self-exclusion removes access to all platform features, stops all marketing, and cannot be reversed before the exclusion period ends. This is the strongest protective tool available.
Permanent / Long-TermMarketing Opt-Out
Unsubscribe from all fb778 promotional communications — including bonus offers, seasonal promotions, BPL and IPL tournament notifications, and new game announcements. Opt-out requests are processed within 5 business days and can be reactivated at any time from account settings.
Self-ManagedProfessional Help & Resources
If you feel that gambling has become a serious problem affecting your finances, relationships, mental health, or daily functioning, professional help is available. fb778 encourages all players to seek support from qualified counselling and problem gambling organisations in addition to using the platform's built-in tools.
While dedicated problem gambling helplines in Bangladesh are still developing, international resources are accessible to players in Dhaka, Chittagong, Sylhet, Rajshahi, Khulna, and across the country. The following categories of support are available:
- Mental Health Counselling: General mental health and counselling services available through hospitals and clinics in Dhaka including Bangabandhu Sheikh Mujib Medical University (BSMMU) and the National Institute of Mental Health (NIMH).
- Gamblers Anonymous International: GA meetings and support groups accessible internationally, with online participation available to players in Bangladesh. Self-help literature available in English.
- Family and Social Support: Discussing gambling concerns openly with trusted family members or close friends can be a meaningful first step. fb778 support staff can provide guidance on having these conversations.
- fb778 Responsible Gaming Team: Our in-house team is trained in responsible gambling awareness and can provide immediate account restrictions, escalate concerns, and help you find appropriate professional resources. Contact us 24/7 at [email protected].
You are not alone. Problem gambling affects people from all backgrounds and income levels. Reaching out for help is a sign of strength, not weakness. fb778's support team will handle every responsible gaming enquiry with complete confidentiality and without judgement.
fb778's Responsible Gaming Pledge
fb778 is not just a gambling platform — it is a platform that takes its duty of care to Bangladeshi players seriously. The following commitments reflect the standards we hold ourselves to as a responsible operator:
We Will Never Target Vulnerable Players
fb778 does not send bonus offers or promotional messages to players who have activated any responsible gaming tool, are in a self-exclusion period, or have been flagged by our monitoring systems as potentially at-risk. Marketing exclusions are applied automatically alongside any restriction.
We Monitor for Behavioural Red Flags
fb778's risk team monitors account activity for patterns associated with problem gambling — including rapid deposit cycles, large loss streaks, irregular session hours, and sudden increases in average bet size. When red flags are detected, our team may proactively reach out to offer support and information about available tools.
We Train Our Support Staff
Every member of the fb778 customer support team receives training in responsible gambling awareness so that they can identify players who may need assistance and respond with appropriate sensitivity, correct information, and prompt action when a player reaches out with a gambling concern.
Play Responsibly — Enjoy fb778 on Your Terms
Gambling is most enjoyable when it stays within limits you control. Explore fb778's full range of games and betting markets, knowing that our responsible gaming tools are always available whenever you need them.